Terms of service

Overview
Welcome to Aoriby! References to "we," "us," or "our" in this text refer to Aoriby. Aoriby operates this store and website (including all related information, content, features, tools, products, and services) to provide you—the customer—with a carefully crafted shopping experience (collectively referred to as the "Service"). Aoriby operates on the Shopify platform, which enables us to provide these services to you.
The terms and conditions outlined below, together with the policies referenced herein (collectively referred to as these "Terms of Service" or "Terms"), set forth your rights and obligations regarding your use of the Service.
Please read these Terms of Service carefully; they contain important information regarding your legal rights and include provisions such as warranty disclaimers and limitations of liability.
By accessing, interacting with, or using the Service, you agree to be bound by these Terms of Service and our Privacy Policy [https://www.aoriby.com/policies/privacy-policy]. If you do not agree to these Terms of Service or the Privacy Policy, please do not use or access the Service.

Section 1 - Access and Accounts
By agreeing to these Terms of Service, you represent that you have reached the age of majority in your state or province of residence and that you have authorized any minor dependents to use the Service via devices owned, purchased, or managed by you.
To use the Service (including accessing or browsing our online store, or purchasing any products or services we offer), you may be required to provide certain information, such as your email address, billing details, payment information, and shipping details. You represent and warrant that all information provided in the store is accurate, current, and complete, and that you possess all necessary rights to provide such information.
You are solely responsible for maintaining the security of your account credentials and for all activities that occur under your account. You may not transfer, sell, assign, or authorize any other person to use your account.

Section 2 - Our Products
We have made every effort to display our products and services accurately in our online store. However, please note that the actual color or appearance of products may differ from what you see on your screen due to variations in the type of device, settings, and configuration used to access the store. We do not guarantee that the appearance or quality of any products or services you purchase will meet your expectations, nor do we guarantee that they will exactly match the descriptions or displays in our online store.
All product descriptions are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time and may, on a case-by-case basis, limit the quantities of products made available to specific individuals, geographic regions, or jurisdictions.

Section 3 - Orders
When you place an order, you are making an offer to purchase. Aoriby reserves the right, at its sole discretion, to accept or reject your order for any reason. Your order is valid only after Aoriby has confirmed its acceptance. We must receive and process your payment before accepting an order. Please review your order carefully before submission, as Aoriby may be unable to fulfill cancellation requests once the order has been accepted. If we do not accept, modify, or cancel an order, we will attempt to notify you using the email address, billing address, and/or phone number provided at the time of the order.
Returns or exchanges of purchased items are governed solely by our Refund Policy [https://www.aoriby.com/policies/refund-policy].
You represent and warrant that your purchase is for personal or household use only and not for commercial resale or export.

Section 4 - Pricing and Billing
Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed, as stated in your order confirmation email. Unless otherwise expressly stated, listed prices do not include taxes, shipping costs, handling fees, customs duties, or import charges.
Prices listed on our online store may differ from those offered in physical stores or at online stores/other shops operated by third parties. We may occasionally offer promotions for services that affect pricing; such promotions are subject to terms and conditions separate from these Terms. In the event of a conflict between promotional terms and these Terms, the promotional terms shall prevail.
You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made at our store. You agree to promptly update your account and other information (including email address, credit card number, and expiration date) so that we may complete your transactions and contact you as necessary. You represent and warrant that: (i) the credit card information you provide is true, accurate, and complete; (ii) you are duly authorized to use the credit card for the purchase; (iii) your credit card company will honor the charges incurred; and (iv) you will pay the charges incurred at the listed prices, including shipping costs, handling fees, and all applicable taxes (if any). Section 5 - Shipping and Delivery
We are not responsible for shipping or delivery delays. All delivery times are estimates only and are not guaranteed. We assume no liability for delays caused by shipping carriers, customs processing, or events beyond our control. Ownership of the products and the risk of loss pass to you once we hand the products over to the carrier.

Section 6 - Intellectual Property
Our Services (including, without limitation, all trademarks, brands, text, displays, images, graphics, product reviews, videos, audio, and their design, selection, and arrangement) are owned by Aoriby and its affiliates or licensors and are protected by patent, copyright, and other intellectual property laws of the United States and other countries.
These Terms permit you to use the Services for personal, non-commercial purposes only. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on the Services without our prior written consent. Except as expressly provided in these Terms, nothing herein grants (or shall be construed as granting) you any license or other rights under any patent, trademark, copyright, or other intellectual property right of Aoriby, Shopify, or any third party. Unauthorized use of the Services may violate federal and state intellectual property laws. All rights not expressly granted herein are reserved by Aoriby.
Aoriby’s name, logo, product and service names, designs, and slogans are trademarks of Aoriby and its affiliates or licensors. You may not use such marks without Aoriby’s prior written permission. Shopify’s name, logo, product and service names, designs, and slogans are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans appearing on the Services are the trademarks of their respective owners.

Section 7 - Optional Tools

You may gain access to third-party customer tools as part of the Service. We neither monitor nor control these tools, nor can we interfere with them in any way.

You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations, or conditions of any kind, and make no endorsement. We are not liable for any liability arising out of or related to your use of optional third-party tools.

You use any optional tools provided through this website entirely at your own risk and responsibility, and you should ensure that you are familiar with and agree to the terms of the tools provided by the relevant third-party providers.

We may also provide new features through the Service in the future (including the release of new tools and resources). Such new features shall also be considered part of the Service and subject to these Terms of Service.

Section 8 - Third-Party Links

This Service may contain materials and website links (including any embedded third-party features) provided or operated by third parties. We are not responsible for reviewing or evaluating the content or accuracy of any third-party materials or websites that you choose to access. If you decide to leave this Service to access such materials or third-party websites, you do so at your own risk.

We are not liable for any damages or losses arising from your visits to any third-party websites, or from your purchases or use of any products, services, resources, or content on any third-party website. Please carefully read the policies and practices of third parties and ensure you understand their contents before making any transactions. For complaints, claims, concerns, or questions regarding third-party products and services, please contact the third party directly.

Part 9 - Your Relationship with Shopify

[To Merchants: This section accurately describes your relationship with Shopify and your store. Please do not delete or modify it.]

Aoriby is powered by Shopify so that we can provide services to you. However, any sales and purchases you make in our store are made directly with Aoriby. By using this service, you acknowledge and agree that Shopify is not liable for any sales transactions between you and Aoriby; this includes any injury, damage, or loss resulting from the purchase of products and services. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising out of or related to your purchases and transactions with Aoriby.

Section 10 - Privacy Policy
All personal information we collect through the Service is subject to our Privacy Policy (available here: [https://www.aoriby.com/policies/privacy-policy]); additionally, certain personal information may be subject to Shopify’s Privacy Policy (available here). By using the Service, you acknowledge that you have read these privacy policies.
As the Service is hosted by Shopify, Shopify collects and processes personal information regarding your access to and use of the Service in order to provide and improve the Service for you. Information you submit to the Service is transmitted to and shared with Shopify and third parties—who may be located outside your country of residence—to facilitate the provision of the Service. Please consult our Privacy Policy [https://www.aoriby.com/policies/privacy-policy] for further details on how we, Shopify, and our partners use your personal information.

Section 11 - Feedback
If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, comments, proposals, plans, or other materials (collectively, "Feedback"), you grant us a perpetual, worldwide, sublicensable, and royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any medium and for any purpose (including commercial purposes). For example, we may exercise the rights under this license to operate, provide, evaluate, enhance, improve, and promote the Service, as well as to fulfill our obligations and exercise our rights under the Terms of Service.
You represent and warrant that: (i) you own or possess the necessary rights regarding all Feedback; (ii) you have disclosed any compensation or incentives received for submitting the Feedback; and (iii) your Feedback complies with these Terms. We are under no obligation to: (1) maintain the confidentiality of your Feedback; (2) provide compensation for your Feedback; or (3) respond to your Feedback.
We reserve the right (but have no obligation) to monitor, edit, or remove Feedback that we determine, in our sole discretion, to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable, or that violates any party's intellectual property rights or these Terms of Service.
You agree that your Feedback will not violate the rights of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary rights. You further agree that your Feedback will not contain libelous, unlawful, abusive, or obscene material, nor will it contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false email address, impersonate another person, or otherwise mislead us or third parties regarding the origin of any Feedback. You are solely responsible for any Feedback you provide and for its accuracy. We assume no responsibility or liability for any Feedback posted by you or any third party. Section 12 - Errors, Inaccuracies, and Omissions
Occasionally, information on the Service may contain typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information is inaccurate, at any time without prior notice (including after you have submitted your order).

Section 13 - Prohibited Uses
You may access and use the Service only for lawful purposes. You may not, directly or indirectly, access or use the Service: (a) for any unlawful or malicious purpose; (b) to violate any international, federal, provincial, state, or local regulations, rules, laws, or ordinances; (c) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or injure any of our employees or any other person; (e) to disseminate false or misleading information; (f) to transmit, knowingly receive, upload, download, use, or reuse any material that does not comply with these Terms; (g) to transmit or procure the sending of any advertising or promotional material, including any "junk mail," "chain letter," "spam," or any other similar solicitation; (h) to impersonate or attempt to impersonate any other person or entity; or (i) to engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Service, or which, as determined by us, may harm or expose Aoriby, Shopify, or users of the Service to liability. In addition, you agree not to: (a) upload or transmit viruses or any other type of malicious code that will or may affect the functionality or operation of the Service in any way; (b) reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service; (c) collect or track the personal information of others; (d) use the Service for spamming, phishing, pharming, or pretexting; (e) access the Service using any robot, spider, scraper, data mining or extraction tool, automated device or process, artificial intelligence tool (such as agent-based AI), or any other automated or manual means; or (f) interfere with, bypass, or circumvent security or authorization features, robot exclusion headers, or other measures we employ to restrict access to the Service. If we determine that you have violated any part of these terms, we reserve the right to suspend, disable, or terminate your account at any time without prior notice.

Section 14 - Agents
14.1 This section ("Agent Terms") applies if you use, permit, enable, or facilitate the deployment of an agent to access, use, or interact with any Service. "Agent" means any software or service that acts autonomously or semi-autonomously on behalf of, or under the direction of, any individual or entity, and is capable of performing actions on their behalf or using their equipment without direct supervision.
14.2 An Agent must not access, use, or interact with the Services unless it clearly identifies itself at all times and operates in strict accordance with the requirements of Section 14.4 below. Furthermore, an Agent must not access, use, or interact with the Services if we have requested that it cease doing so.
14.3 We may restrict (including through technical means) the manner in which, or whether, any Agent accesses, uses, or interacts with the Services.
14.4 Agents must: (i) identify themselves as Agents and disclose their name in all HTTP/HTTPS requests by including "Agent/[Agent Name]" in the request's user-agent string; (ii) not conceal or mask the fact that their access, use, or interaction originates from an Agent, such as by (a) mimicking human behavior and interaction patterns, or (b) completing or bypassing CAPTCHAs or measures designed to distinguish between computer and human usage; (iii) respond truthfully to any questions or prompts designed to determine whether an interaction originates from a human or a computer; and (iv) not bypass or otherwise circumvent any measures intended to block, limit, modify, or control an Agent's access to, use of, or interaction with the Services (or the manner thereof).
Section 15 - Termination
We may terminate this Agreement or your access to the Services (or any part thereof) at any time, in our sole discretion and without prior notice; you remain liable for all amounts due up to and including the date of termination. Upon termination of this Agreement, the following provisions shall survive: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature are intended to survive termination.

Section 16 - Disclaimer of Warranties
Information provided through the Service is for general reference only. We make no representations or warranties regarding the accuracy, completeness, or usefulness of such information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability arising from any reliance placed on such materials by you, any other visitor to the Service, or anyone who may be informed of its contents.
Unless expressly stated otherwise by Aoriby, the Service and all products provided through the Service are provided on an "as is" and "as available" basis for your use, without any representations, warranties, or conditions of any kind, either express or implied, including, without limitation, implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. We do not warrant, represent, or guarantee that your use of the Service will be uninterrupted, timely, secure, or error-free. Some jurisdictions limit or do not allow the exclusion of implied warranties or other warranties; therefore, the above disclaimers may not apply to you. Section 17 - Limitation of Liability
To the maximum extent permitted by law, in no case shall Aoriby, our partners, directors, officers, employees, affiliates, agents, contractors, service providers, or licensors—nor the corresponding personnel of Shopify and its affiliates—be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind (including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages), whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of any of the services or any products procured using the services, or for any other claim related in any way to your use of the services or any product (including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the services or any content (or product) posted, transmitted, or otherwise made available via the services), even if advised of the possibility of such damages.

Section 18 - Indemnification
You agree to indemnify, defend, and hold harmless Aoriby, Shopify, and their respective affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from and against any losses, damages, liabilities, or claims (including reasonable attorneys' fees) arising out of or relating to: (1) your breach of these Terms of Service or the documents incorporated herein by reference; (2) your violation of any law or the rights of a third party; or (3) your access to and use of the Service.
We will notify you of any claim subject to indemnification; however, failure to provide timely notice will not relieve you of your indemnification obligations unless you are materially prejudiced thereby. We reserve the right to assume the defense and settlement of such claims at your expense (including the selection of legal counsel), but we will not settle any claim requiring you to undertake non-monetary obligations without your consent (which consent shall not be unreasonably withheld). You agree to cooperate in the defense of such claims, including by providing relevant documentation.

Section 19 - Severability
If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms of Service; such determination shall not affect the validity and enforceability of the remaining provisions.

Section 20 - Waiver; Entire Agreement
Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service; they supersede any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party. Section 21 - Assignment
You may not delegate, assign, or transfer this Agreement or any of your rights or obligations under these Terms without our prior written consent; any such attempt shall be void. We may assign, transfer, or delegate these Terms and our rights and obligations without your consent or notice to you.

Section 22 - Governing Law
These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the jurisdiction where Aoriby is headquartered, subject to the jurisdiction of the federal and state or regional courts therein. You and Aoriby agree to submit to the jurisdiction and personal jurisdiction of such courts.

Section 23 - Headings
The headings used in this Agreement are included for convenience only and will not limit or otherwise affect these Terms.

Section 24 - Changes to Terms of Service
You can review the most current version of the Terms of Service at any time on this page.
We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. We will notify you of any material changes to these Terms in accordance with applicable law, and such changes will take effect on the date specified in the notice. Your continued use of or access to the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

Section 25 - Contact Information
Questions about the Terms of Service should be sent to us at support@aoriby.com.
Our contact information is as follows:
Aoriby
support@aoriby.com
Room B407, Donglian Building, Chuangye 2nd Road, Dalang Community, Xin'an Subdistrict, Bao'an District, Shenzhen City, Guangdong Province, China